GARLAND, Texas (PRWEB) March 31, 2001 –
Leading provider of outsourced fulfillment and call center services, eSpeed Fulfillment, Inc., today announced that they have been awarded the contract to be the fulfillment partner for Dallas-based Cooper Concepts, Inc.
Under the terms of the contract eSpeed will provide business-to-business and business-to-consumer order processing and product fulfillment of Cooper Complete Multivitamins and nutritional books for Cooper Concepts.
Cooper Concepts has sought to provide their customer the highest quality of products and services. They have made it convenient for their customers to call or to go on-line and order their products. Our services, coupled with our technology, will help Cooper Concepts provide this high level of service to their customers, said Jeff Zisk President and CEO, eSpeed Fulfillment.
We were very impressed with eSpeed Fulfillments Information Management Tools, which enable us to obtain order and tracking information as well as comprehensive inventory data, said Todd Whitthorne, president, Cooper Concepts, Inc.
eSpeed Fulfillments services, state-of-the-art facilities and sophisticated technologies allow companies to scale order processing and fulfillment activities and control costs to meet customer demands. eSpeed provides a seamless solution that links their fulfillment center to a companys order taking process (call center and/or web site) and then provides detailed management information back to the company.
A key attraction for Cooper Concepts was having the ability to access valuable reports including sales, gross margin summaries and slow moving items, all of which assist us in making important business decisions, continued Whitthorne.
About Cooper Concepts, Inc.
Cooper Concepts is one of eight divisions of The Cooper Aerobics Center which was founded by the father of aerobics Kenneth H. Cooper M.D., M.P.H. Author of 18 books, Dr. Cooper has been credited with starting the international fitness boom by emphasizing the incredible benefits of exercise, in particular aerobic exercise. Dr. Cooper is a pioneer in preventive medicine. His vitamin supplements are Cooper Complete Multivitamins. Learn more at http://www.cooperwellness.com
About eSpeed Fulfillment, Inc.
eSpeed Fulfillment is a privately held company, which provides outsourced fulfillment and call center services. eSpeed operates a 112,000 sq. ft. fulfillment facility and a 200-seat call center in the Dallas, TX area. eSpeed has developed a proprietary web-based application that allows clients full visibility into the fulfillment center. Through this application eSpeeds clients have the ability to monitor inventory and orders on-line. eSpeed provides a total outsourced solution including order management, inventory fulfillment, merchant services, customer support and more. Learn more at http://www.espeedfulfillment.com
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eSpeed’s headquarters are located at 3737 Grader Street, Suite 110, Garland, Texas 75041. For more info, contact Richard McHargue toll free at 866.377.3331 or 214.343.2010, fax us at 214.503.0055, email us at inquiries@eSpeedFulfillment.com or visit http://www.eSpeedFulfillment.com.
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